Terms of Use

1. Introduction

Hello and welcome to Wellr. The service you are about to register for is provided by Wellr AB on behalf of your employer.

In this document, we will briefly describe what the service consists of and how we process your personal data.

2. What is the purpose of Wellr?

Wellr is an app and a website that has been developed by licensed therapists in order to help you, the employee, to become aware of and have the ability to improve your own health. We also want the workplace to obtain a clear, aggregated idea of which areas of health are particularly vulnerable in the business.

Wellr allows you to carry out a digital health check based on health research. When you have carried out the check, an individual health profile is compiled on the basis of the answers you provided. Based on your answers, Wellr will provide suggestions for health plans in different areas of health to enable you to improve your own health. Wellr also allows you to compete in various health challenges against other people at your company or just challenge yourself. You also get access to articles, health programmes and exercises.

3. Processing of personal data

3.1 To enable us to provide you with information on how your health is progressing and what your needs are, we need to access the information you upload to the app. You yourself choose whether or not you want to upload data in the app and what data to upload. You also have the option, if you wish, to upload your steps in the app.

We will process the data you upload in the app for the purpose of providing you with an individually customized health profile, a health plan and how many steps you have taken. This is the basis of our commitment to you when you sign this agreement. Processing your personal data is therefore necessary to allow us to deliver our part of the agreement.

We will not share any information that can be traced to you with anyone else.

We compile statistics taking into account your employers interest in having an idea of the overall health of its employees. Provided that at least 8 people per sample from your workplace have entered answers to the questions in the app, your information will be used for statistics on health in your workplace. If you don’t want your information to be included in the statistics we send your employer, you can turn off that function in the app settings.

To be able to develop our services in the best way, we collect data about how you as a user use the app. We do this with the aim of being able to deliver a better service to you, something we want to be able to do so that you will want to continue using the service. All the data we collect is aggregated and cannot be linked to you personally. If you want to turn off this feature, you can do so under settings within the app.

If you have any comments on how Wellr AB processes your personal data or if you want to complain about something we are doing or otherwise have any questions on how we deal with data protection, you can contact our data protection officer at dataskydd@wellr.se.

You have a right at all times to complain directly to the Swedish Authority for Privacy Protection (IMY) about how we process your data https://www.imy.se/privatperson/utfora-arenden/lamna-ett-klagomal/

3.2 Specifically concerning competitions You will be able to participate in competitions in the app from time to time. In some types of competitions, your name and activities (such as steps) will be visible to other participants in the competition. There are also other types of competitions in which you only show your name. Your activities are hidden from the other participants. The description of the competition will clearly state what will be visible and you can read the description before you choose to participate in the competition. If you change your mind after you have chosen to enter a competition and decide you don’t want to take part, you can easily leave and cancel your participation. Your results will then disappear from the competition. Since you have full control over this processing, all processing of your data in connection with competitions takes place with your consent.

4. What are my rights as a data subject?

4.1 Right to access

You are entitled to be informed of what personal data we process on you. You can contact us at any time and gain access to this personal data in the form of an extract from a register stating the purpose, categories of personal data, categories of recipients, storage periods, where we received the personal data from and whether any automated decision-making exists based on the personal data. Bear in mind that if you request access, we may request additional information to ensure effective processing and to ensure that the personal data is provided to the right person.

4.2 Right to correction

If personal data that we process on you is inaccurate, you are entitled to ask to have it corrected. You are also entitled to complete any incomplete personal data within the framework of the specified purpose. Bear in mind that you yourself will be able to amend most of your personal data directly through Mina sidor [My pages].

4.3Right to erasure

You have a right to have your personal data erased in certain circumstances. Bear in mind that you yourself can erase all your personal data saved at Wellr by going into My pages and erasing your profile. Bear in mind that we may have a right to refuse your request for erasure if there are legal obligations that prevent us from immediately erasing certain personal data. Your personal data will also be erased automatically if you are inactive in the service for more than 6 months.

4.4 Right to restriction

If, for any reason, you want us to restrict the processing of your data, i.e. store it without doing anything else with it, instead of erasing it in accordance with the preceding paragraph, please contact us at: dataskydd@wellr.se

4.5 Right to data portability

You have a right to access a digital summary of the personal data that relates to you and that you have supplied to us. You can gain access to this by contacting us at: dataskydd@wellr.se

4.6. Right to file objections

You have a right at all times to object to our use of your data for your employers statistics. The objection needs to be filed before statistics are compiled, since it is not possible to know what data comes from you in the completed statistics.

5. Weeding

If you haven’t used the app for six months, we will send you a notice to confirm whether or not you want us to erase your account. If you don’t access the app within one month from the date when that notice was sent, your account will be erased and your personal data will be de-identified.

6. Use of our Service

You may only use our Service in accordance with applicable legislation. We may block you or cease to provide you with the Service if you fail to comply with our terms and conditions or policies or if we are investigating suspected irregularities.

You may not, for example, change, publish, forward, distribute, display or participate in any transfer or sale, further develop or otherwise market (for example in printed form or on another website or computer connected to a network) any of the content in the Service, in whole or in part, without having first obtained Wellr ABs consent in writing. The User has no right of ownership of material downloaded from the Website to the User’s own computer. All material in the Service is protected by copyright under Swedish copyright law.

By using our Service, you acquire no intellectual property rights to our Service or the content you access. You may not make use of content from our Service unless you obtain permission from the content owner or are otherwise entitled to use it by law. These terms and conditions do not entitle you to use any of the trademarks or logotypes used in the Service.

You undertake not to transfer any material to the Service that may contain viruses or any other programs that may restrict the functions of software or hardware. You yourself are liable for and must compensate Wellr AB for any claims for damages filed against Wellr AB as a consequence of deliberate or grossly negligent failure on your part to comply with this obligation.

We prohibit the use of derogatory or offensive expressions, threatening messages or messages of a sexual nature in the Service. We define derogatory or offensive expressions as a direct attack on people based on: appearance, ethnicity, national background, disability, religious belief, caste, sexual orientation, gender, gender identity, serious illness, statements of inferiority, expressions of dislike, disgust or dismissive expressions, profanity and calls for exclusion or segregation. We have a right to delete these statements or posted images and we also have a right to deactivate your account if you are in breach of these regulations.

Some content that does not belong to Wellr AB is displayed in our Service. The company that makes this content available has full liability for it. We can review content to determine whether it is illegal or contrary to our policies and remove or refuse to display content that we reasonably consider contrary to our policies or to any laws. That does not necessarily mean that we review content and it should not be assumed that we do.

Persons under the age of 18 are not entitled to use the Service. The Service is not intended for and may not be used by children.

We may send administrative messages and other information to you in connection with your use of the Service.

The Service is available on mobile devices. Do not use these in such a way that they distract you or prevent you from complying with traffic or safety regulations.

The Service can be assigned to you by an administrator, such as your employer or educational institution. If the Service is assigned by an administrator, your administrator may be authorized to to deactivate your account.

Wellr AB reserves the right to amend these terms and conditions. Wellr AB will notify you of any amendments to the terms and conditions by posting them on the Website or by any other appropriate means (e.g. by e-mail). A new or amended version of these terms and conditions enters into force and applies to all use of the service from the date on which the amendment was posted on the Website. No amendments to the terms and conditions that lead to fewer rights and a poorer data protection situation for you as a user will be made.By using the Service after you have been informed of such amendments, you accept the amendments regardless of whether or not you reviewed them.

These terms and conditions are only intended for the Service and are not intended for other websites owned or operated by other natural persons or legal entities. Wellr AB or third parties can provide links to other global websites or other sources of information. Wellr AB is not liable for the availability of such external websites or sources of information and Wellr AB does not support or approve and is not liable for or obliged to pay damages for material on or from such websites or sources of information.

7. Disclaimer relating to health advice

Health assessments in the services are based on generally applicable, recognized health research but are not an exact science. It is important that you consult your doctor if you ever feel unsure whether any recommended actions or exercises are appropriate for you in view of any previous injury or illness or your general state of health. Always stop and seek medical help if you experience physical discomfort that you do not recognize such as sudden dizziness, onset of pain, nausea, sensations of cramp, etc.

The Service is only intended for healthy adults. The Services are not intended for persons with major health problems. Such persons are specifically encouraged to seek professional medical advice before beginning a health plan or an exercise program.

Information and recommendations provided by the services must not be used as a substitute for consultation, assessment or treatment by a doctor.

8. Possible costs

As a user, you undertake to assume responsibility for your own costs for connection to the Service, such as telephone costs (including costs for long-distance calls when applicable), other costs for Internet connection, telephone and computer equipment and applicable taxes/VAT.