Question 1

How does the onboarding process work?

Accepted Answer

We set up your company account, import your employee list, and configure your health pillars together with a dedicated onboarding specialist. Most companies are live within two to three weeks.

Question 2

How do you drive engagement among employees?

Accepted Answer

Through gamification, challenges, and personalised recommendations across all eight health pillars, plus regular communication support from our customer success team.

Question 3

How is data stored, and is Wellr GDPR compliant?

Accepted Answer

All data is stored within the EU/EEA and handled in accordance with GDPR. We act as a data processor on your company's behalf and sign a data processing agreement with every customer.

Question 4

What personal data is shared with our company?

Accepted Answer

Employers only ever see aggregated, anonymised statistics at group level. Individual employees' health data, activity, and personal results are private and never shared with the employer.

Question 5

How does Wellr keep our data secure?

Accepted Answer

We use encryption in transit and at rest, role-based access control, and regular third-party security audits. Access to sensitive data is logged and limited to what each role strictly needs.

Question 6

How does Wellr actually improve employee health?

Accepted Answer

By combining evidence-based methods, digital tools, and personal guidance across eight health pillars, we help move employees from higher-risk groups toward healthier, more sustainable habits — with measurable results over time.

FAQ

Answers to common questions